In 2004, after 44
years as a privately held company, an employee of Domino's Pizza rang the
opening bell at the New York Stock Exchange and the company began trading
common stock on the NYSE under the ticker symbol "DPZ".
Industry trade
publication Pizza Today magazine named Domino's Pizza "Chain of the
Year" in 2003,2010,and 2011. In a simultaneous celebration in 2006,
Domino's opened its 5,000th U.S. store in Huntley, Illinois, and its 3,000th
international store in Panama City, making 8,000 total stores for the system.
Also that year, the Domino's Pizza store in Tallaght, Dublin, Ireland, became
the first in Domino's history to hit a turnover of $3 million (€2.35 million)
per year. As of September 2006, it has 8,238 stores which totaled US$1.4
billion in gross income.
In 2007, Domino's
introduced its Veterans, Delivering the Dream franchising programs and also
rolled out its online and mobile ordering sites. In 2008, Domino's introduced
the Pizza Tracker, an online application that allows customers to view the
status of their order in a simulated "real time" progress bar. In
addition, the first Domino's with a dining room opened in Stephenville, Texas,
giving the customers the option to either eat in or take their pizza home.
Since 2005, the voice of Domino's Pizza's US phone ordering service
1-800-DOMINOS has been Kevin Railsback.
In a 2009 survey of
consumer taste preferences among national chains by Brand Keys, Domino's was
last — tied with Chuck E. Cheese's. In December that year, Domino's announced
plans to entirely reinvent its pizza. It began a self-flogging ad campaign in
which consumers were filmed criticizing the pizza's quality and chefs were
shown developing the new product.The new pizza was introduced that same month,
and the following year, Domino's 50th anniversary, the company acquired J.
Patrick Doyle as its new CEO and experienced a historic 14.3% quarterly gain.
While admitted not to endure, the success was described by Doyle as one of the
largest quarterly same-store sales jumps ever recorded by a major fast-food
chain.
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